Job Description
Title: Network Support Analyst
Our client in Regina, SK is looking for several Network Support Analyst resources for a 30+ mth contract to start, reference RFS1016192. The position is onsite so candidates must be based in the Regina, SK area or willing to relocate for the duration of the contract
Things You Need to Have:
Experience:
· CISCO Network hardware configuration and administration
· Azure firewall, load balancer and other networking infrastructure experience
· Cisco related certifications (CCNA, CCNP, CCSP)
· Cisco/Tandberg related certifications (TCAP, TCEP)
· Demonstrated record of continuous improvement
· Proven experience as a Network Support Analyst as per the job description below
What You Will Be Doing:
• Operate; maintain support the site/plant LAN/WAN infrastructure and associated LAN/WAN service objects and the LAN drops/access points for Local Network connected "end user" devices such as desktop, printers, multifunction printer, plotters, scanners, Wireless nodes, mobile devices, as per defined service levels.
• Network design/architectural design support
• Video Conferencing technical support
• VOiP Network Telephony Support
• Wireless Network Support
• Implement software patches, upgrades or refreshes to hardware or software upgrades or patches.
• Planning Network changes with third party vendors
• Single point accountability for coordinating the response and restoration to site LAN/WAN service requests and resolution of performance issues.
• Monitoring, gathering and logging key system metrics for network connections and devices related to availability, latency, utilization and memory usage using TCP/IP tools and standards such as, but not limited to:
• ICMP (Ping), SNMP (Simple Network Management Protocol and RMON (Remote Monitoring).
• Real time monitoring is done via CA Tool Suite and Netflow Analyzer
• A network sniffer is also used to monitor network traffic in real-time, to assist with traffic analysis, incident troubleshooting, and capacity planning.
• Security monitoring via firewall agents to detect attacks. The use of the IDS/IPS probes to trigger alerts on possible intrusions.
• *Note - These processes and procedures are used 24/7 to deal with both prime time and after hour network problems.
• Maintain network software level at current versions release n-1 of the current vendor releases.
• Provide access to the internet through local and one or more internet service providers.
• Provide Multi-Homed, Highly Available Internet Connectivity service.
For information about TEEMA Solutions Group and to consider other career opportunities, please visit our website at
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