Job Description

Job Description

Job Description

Centurion Exteriors powered by Stronghouse

Strong on the Inside & Out. We know nothing's more valuable than what takes place on the inside of a home, the family moments that strengthen bonds. The lived experiences that shape communities. We believe our customers' attention should be on nurturing and enjoying their interests and their families, not on roofs, siding, or windows. Our job is to make sure that it never changes.   

Role Description and Expectations

• Call Center Appointment Setter (Full and Part Time opportunities available) The Call Center Appointment Setter plays a crucial role in enhancing the overall customer experience and maintaining the company's reputation for excellence in service. This role will interact with customers to provide information in response to inquiries about products or services, to schedule appointments and to handle and resolve complaints. This individual will ensure customer satisfaction and strive to exceed customer expectations by demonstrating exemplary service and professionalism in every interaction.

Qualifications 

• No prior experience required - We're open to candidates with a strong work ethic and a willingness to learn.
• Excellent communication and interpersonal skills.
• Confidence in engaging with customers over the phone.
• Results-driven mindset with a passion for achieving goals.
• Reliable and punctual with strong organizational abilities
• Proven experience in setting appointments, sales and/or Outbound Call Center.
• Seeking someone financially ambitious, self-driven and coachable with a positive attitude and strong work ethic.
• Schedule appointments between qualified prospects and the sales team.
• Strong communication skills and ability to build rapport with people quickly.
• Strong organizational and time management skills.
• Strong attention to detail and accuracy in work.
• Ability to work independently and as part of a team.
• Proficiency in MS Office (Word, Excel, Outlook) and document management software.

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